1. Introduction

Welcome to SORENGHOLIDAYS. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and travel services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you browse our website, make a booking, or communicate with our team.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

To provide a seamless travel experience, we may collect the following types of information:

Personal Information

• Full Name
• Date of Birth
• Gender
• Nationality
• Passport Details (for international travel)
• Government-issued Identification (where required)

Contact Information

• Email Address
• Mobile Number
• Residential Address

Booking Information

• Travel Destination
• Travel Dates
• Number of Travelers
• Accommodation Preferences
• Flight Preferences
• Special Travel Requests

Payment Information

• Billing Details
• Payment Transaction Information

For your security, payment details are processed through secure third-party payment gateways. SORENGHOLIDAYS does not store complete debit or credit card information on its servers.

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

• Process and confirm travel bookings.
• Arrange flights, hotels, transportation, and tour packages.
• Provide booking confirmations and travel updates.
• Respond to inquiries and customer support requests.
• Process secure payments.
• Personalize your travel experience.
• Improve our website functionality and services.
• Send promotional offers and newsletters (only with your consent).
• Comply with legal and regulatory obligations.

4. Sharing of Information

SORENGHOLIDAYS respects your privacy and does not sell or rent your personal information to third parties.

Your information may be shared only with trusted partners when necessary to complete your travel arrangements, including:

• Airlines
• Hotels & Resorts
• Tour Operators
• Transportation Providers
• Visa Processing Agencies
• Payment Gateway Providers
• Government Authorities (when legally required)

These service providers receive only the information necessary to perform their services and are expected to protect your data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Our security measures include:

• SSL (Secure Socket Layer) Encryption
• Secure Payment Processing
• Restricted Data Access
• Regular Security Monitoring
• Protected Servers and Databases

Although we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Improve website performance.
• Analyze visitor traffic.
• Personalize content and services.

You can disable cookies through your browser settings; however, some website features may not function properly.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Withdraw consent for marketing communications.
• Request a copy of your stored information.
• Restrict or object to certain data processing activities.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services for your convenience. SORENGHOLIDAYS is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before sharing personal information.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your travel bookings.
• Fulfill legal and regulatory obligations.
• Resolve disputes.
• Maintain business records.
• Improve customer service.

Once no longer required, your information is securely deleted or anonymized.

10. Children's Privacy

Our services are not intended for children under the age of 18 without the consent of a parent or legal guardian. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

SORENGHOLIDAYS reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

SORENGHOLIDAYS

Email: soreng1008@hotmail.com

Phone: +91 76068 92538

Website: www.sorengholidays.co

Last Updated: July 2026